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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sofia Rivas

July 11, 2026

5  out of  5
rating by Sofia Rivas
"Keysha fue super amable y paciente conmigo, me informó de todas las coberturas que estaban disponibles. Muy buena agente!!! Muy buenos precios de coberturas."
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Mech Tech

July 1, 2026

5  out of  5
rating by Mech Tech
"Agent Jennifer Top of the line customer service very satisfied A+ best coverage at the best price explained in detail"
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Janice Bartolomei

July 1, 2026

5  out of  5
rating by Janice Bartolomei
"Keysha was absolutely outstanding! She took the time to understand my needs and found the perfect insurance coverage for me. She was patient, knowledgeable, and incredibly friendly throughout the entire process. From start to finish, she treated me like family and made sure I felt confident in my decision. If you’re looking for an insurance agent who truly cares about her clients, I highly recommend Keysha! ⭐️"
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Gregory Acevedo

June 17, 2026

5  out of  5
rating by Gregory Acevedo
"Muy servicial y profesional. Muchas gracias."
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Raymond Ayala Morales

June 12, 2026

5  out of  5
rating by Raymond Ayala Morales
"Muy amable la persona que me atendió, Cathy Pagan. Me orientó bastante bien y me sentí en confianza."
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Loraine Morales

June 10, 2026

5  out of  5
rating by Loraine Morales
"Le agradezco su buen trato y servicio!"
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Joel Varela (JoeyBatts17)

June 9, 2026

5  out of  5
rating by Joel Varela (JoeyBatts17)
"Best customer service experience I’ve ever had with ANY insurance company and I’ve been through them all. Chris and Jennifer were great. Policy recommendations were based on my needs and wasn’t pressured at all."
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Dam Gar

June 9, 2026

5  out of  5
rating by Dam Gar
"Quiero reconocer la paciencia, amabilidad y el profesionalismo de Cathy. Siempre muy atenta y me aclaro cada duda. La recomiendo 💯"
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Jeniffer Acevedo

June 8, 2026

5  out of  5
rating by Jeniffer Acevedo
"Recomiendo full. Me atendió Keysha Ortiz fue muy amable en explicar y buscar opciones para mi cobertura. Excelente servicio y atención!"
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Mitsumi 303

May 29, 2026

5  out of  5
rating by Mitsumi 303
"They very helpful and understanding. Walk me through my options. 10/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beast Tamer

May 29, 2026

5  out of  5
rating by Beast Tamer
"Chris helped me and my husband find the best policy that was within our budget!"
We responded:
"Hi Mr Tamer,

You're welcome! I'm glad you were satisfied with the service. If you have any questions or need assistance in the future, feel free to reach out.

Thank you"
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David A.

May 29, 2026

5  out of  5
rating by David A.
"Very intelligent people working at breaking speed with the greatest of customer care.
Very competitive policies making a person feel important.
Jennifer was amazing and knew her stuff.

I'm so happy I when here and it saved me a lot of money.

Thank you guys.
David A."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katia M. Ramón-Pino

May 28, 2026

5  out of  5
rating by Katia M. Ramón-Pino
"Excellent service and great price!!!
Thank you, Jennifer!"
We responded:
"Thank you for your 5-star review Katia! My State Farm team and I are happy to be your good neighbor!"
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Antonio Ramos Pastrana

May 20, 2026

5  out of  5
rating by Antonio Ramos Pastrana
"Great costumer service and Chris was awesome, he answered all my questions and solve my request."
We responded:
"We're so glad to hear that. We appreciate your time in leaving us a 5 star review. If you ever need anything our office is here to assist you!"
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Benjamin Pellot

May 14, 2026

5  out of  5
rating by Benjamin Pellot
"Great service ricardo and Kathy the 👌"
We responded:
"Thank you so much for the review. We look forward to serving you!"
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Keynna Ayala-Torres

May 13, 2026

5  out of  5
rating by Keynna Ayala-Torres
"Soy clienta de la oficina de State Farm de Ricardo Rivera por los pasados 9 años y honestamente el servicio siempre ha sido excelente. He tenido varias pólizas con ellos y en las pocas ocasiones que he necesitado utilizar el seguro, la experiencia ha sido de 10 estrellas.

La rapidez y eficiencia con la que manejan todo desde el momento en que llamas a la oficina y te atiende Cathy o cualquiera de los demás agentes, hasta el proceso con Corporate y el manejo de reclamaciones, siempre ha sido impresionante. Todos son muy amables, atentos y profesionales.

Aunque en ocasiones el costo del seguro suba, prefiero quedarme con ellos porque sé que estoy pagando por calidad, confiabilidad y tranquilidad. Definitivamente recomiendo esta oficina a cualquiera que busque un excelente servicio y apoyo cuando realmente lo necesita."
We responded:
"Hola Keynna,
Muchas gracias por las amables palabras. Hemos tenido el placer de tenerlo como cliente durante bastante tiempo y siempre ha sido un absoluto placer trabajar con usted. Somos muy afortunados de tener la oportunidad de atender sus pólizas de seguro de automóvil. ¡Estamos agradecidos por sus comentarios! Es un placer para nosotros asistirlo con sus necesidades de seguro. Si hay algo más que podamos hacer para ayudar, ¡por favor háganoslo saber!"
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Maribel Pagan

May 12, 2026

5  out of  5
rating by Maribel Pagan
"Chris is an excellent and very personable customer service representative. He was attentive and genuinely interested in addressing my concerns. He provided several alternatives regarding my account and payment options, and he also made sure to follow up on my case related to my due payment. His detailed-oriented approach and thoughtful treatment made me feel very comfortable throughout the process. I am very satisfied and pleased with his outstanding service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ricardo Román

April 28, 2026

5  out of  5
rating by Ricardo Román
"Servicio de calidad, súper amable y rapidez"
We responded:
"¡Gracias por tomarte el tiempo de compartir tus pensamientos! Nos alegra saber que estás satisfecho con el servicio en nuestra oficina de State Farm. Si alguna vez tienes alguna pregunta o necesitas ayuda, ¡estamos aquí para ayudarte!"
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Pablo Cabrera

April 23, 2026

5  out of  5
rating by Pablo Cabrera
"I had an excellent experience working with Ricardo Rivera at State Farm. From the very beginning, he was professional, knowledgeable, and genuinely attentive to my needs. He took the time to explain all my coverage options in a way that was easy to understand, and made sure I felt confident in the decisions I was making.

What really stood out was his responsiveness—any questions I had were answered quickly and thoroughly. It’s clear that he truly cares about his clients and goes above and beyond to provide great service.

If you’re looking for an insurance agent who is reliable, honest, and easy to work with, I highly recommend Ricardo Rivera!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Annette Báez

April 21, 2026

5  out of  5
rating by Annette Báez
"Cathy has been very diligent, excellent at customer service.
Cathy ha sido muy diligente, excelente en servicio al cliente."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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JORGE REYES

April 15, 2026

5  out of  5
rating by JORGE REYES
"Excellent service and very recommended."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Luis Levi Santiago

April 9, 2026

5  out of  5
rating by Luis Levi Santiago
"Excellent service very professional and respectful."
We responded:
"Hello Luis,
Thank you so much for your review, if you ever have any questions our team would be happy to help!"
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bernice sanchez

April 9, 2026

5  out of  5
rating by bernice sanchez
"Hi
Jennifer, Kathy and Christopher provided excellent service.. I can describe my experience as above and beyond from the beginning to the end.. Jennifer got me acquainted with the different products that State Farm provides, Chris followed up with as well as Jennifer to ensure things were moving along speedily.. their commitment to excellence showed up every step
Of the way and I am
Glad I am part of the State Farm family with the Ricardo Rivera Agency.."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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J Cains

April 2, 2026

5  out of  5
rating by J Cains
"I'm very satisfied, every time I have questions and concerns I get the answers right away, staff is very friendly and professional especially Cathy, she is always there to help and solve any issues or concerns that I have, I'll recommend Ricardo Rivera office"
We responded:
"Hello J Cains,
We appreciate your review, It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Elizabeth Reyes

Elizabeth Reyes

February 12, 2026

5  out of  5
rating by Elizabeth Reyes
"Thank you for your excellent customer service, easy, clear and efficient. It's very pleasant to be able to stay with the best disposition to serve your customers! Thank you Jennifer you are amazing!"
We responded:
"Hi Elizabeth,

Thank you so much for your kind words and wonderful review of Jennifer! We’re thrilled to hear about your positive experience and truly appreciate you taking the time to share it. Jennifer will be delighted to know her efforts made such a great impact.

Thanks again for your support!"